BanzaiHobby uses cookies
We aim to provide you with relevant and personal information, in a user-friendly way. That's why we use different types of cookies on our websites. Functional cookies are essential for making and keeping a website functional. They make sure that you don't keep receiving or having to enter the same information, for example. We use advertising cookies to show you relevant adverts on social media and on the websites of third parties. This allows these parties to follow your internet behaviour. We use cookies for web analytics in order to optimise and improve a website. We use personalisation cookies so that we can provide you with a personalised website. To do so, we use a combination of click behaviour and other information that you enter when you are a BanzaiHobby customer. To place these cookies, we use JavaScript and tracking pixels.

-----
More information about the cookies that we place and how you can change your settings later on can be found below Pravacy Policy. The privacy policy provides information about how we use your information.
-----

By using our website, we understand you give us permission to use these cookies and analyse your information.

Privacy Policy

Privacy Statement
BanzaiHobby regard the privacy of our customers and the careful treatment of their personal data as an important aspect of the reliability of our products and services. This privacy statement provides general information on how we deal with your personal data.

Our objective
Obviously, it is our objective to offer you the best possible service. We want to offer you targeted and personalised services, and for this we need your personal data. We consider it very important that our service is transparent, reliable and personal. You can be sure that we process your personal data with the utmost of care.

What are personal data?
Data are considered personal when they can be used to identify you as a person. Examples of personal data include name, address, email address, phone number. Your IP address or user name can also be marked as personal data. In this privacy statement, we will explain how we process your personal data and what measures we take to protect your data.

1. We need your personal data to be able to provide our services.

In order to offer our service (sell products on our online shop and deliver the order to you), we request following information.

• Email Address
  • So we can send your order information / updates, as well as our online shop updates

• Name, Address, Post Code, Country of Residence
  • So we can dliver your order to you
  • So we can prevent fraud using your credit card (billing address)

• Phone Number
  • If there is any problems with deliverying your package, shipping carrier may contact you via phone. Our communication is based via email and BanzaiHobby will not call you.

• IP Address
  • When you visit the Website, we register your computer’s IP address. The IP address is the numerical address of the computer used to visit the Website. We collect this information so that we can trace the computer used in cases of misuse or unlawful actions in connection with visits to or use of the Website.

2. We only use your personal data for the purposes listed in this privacy statement. For example, we will not sell your personal data to third parties.

• We consider it of the utmost importance to assist you as best we can in providing the products you need. To do so, we first need your personal data.
  • We will only use these personal data for this purpose

• We require shipping / delivery address in order to deliver the products to you. This information will be shared with shipping carrier in order to deliver the order to you. We will use this information in order for us to track down your order in case of undelivered order.
  • Because without delivery address, we cannot delivered your order and this information is required.

• We require Billing Address in order ot charge your credit card as well as to detect fraud.
  • Without billing address, we cannot charge you and this information is required.

• In addition, we want to be able to keep our customers informed about their orders. We will keep you up-to-date on your order, for instance by informing you by e-mail about the status of your order or by notifying you about its delivery, tracking number etc.
  • Because of importance, this cannot be disabled. If you have any problems receiving these informaton, please contact us in advance to organize alternative method.

• With your permission, we would like to keep you updated on interesting news regarding other products and services offered by BanzaiHobby and third parties (product information, new service, Expo / Fair report etc). In addition, we will regularly update you on sales infrmation from us. We will of course only do so if you have not unsubscribed from this service.
  • Only with your permission or if you have not disabled / unsubscribed the e-mail notification service.

• We try to track down misuse of our services as much as possible. In certain cases, we may use your personal data to monitor the process and/or to prevent and/or track down cases of fraud. Further more, this information may shared with third parties such as Paypal, Lawyer or other authorities.
  • In the event that we suspect misuse.

• If you have any questions or complaints, we will try to help you as soon as possible. In some cases, we will also first need your personal data in order to do so.
  • If you have specific questions or complaints.

• We will ask your permission before using your personal data for purposes other than those listed above.
  • Only with your permission.