We aim to get your order on its way as quickly as possible.
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Standard Processing: We aim to process your order within 48 hours (excluding weekends and Japanese public holidays) and ship it within 72 hours.
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Backorders: To offer you a wide variety of products, we sometimes need to source items directly from our suppliers or the manufacturers. If an item is not in our immediate stock:
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We can usually source and ship your complete order within 3-14 working days (average 5 days) .
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If we encounter any issues sourcing a product, we will notify you by email. You will then have the option to cancel the item, ship the in-stock items separately, or add a replacement product.
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